Online Troubleshooting Guide

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Common Spa Water Problems

Some common spa water problems and their treatment

Cloudy water:            Test with test kit

Cause   

pH to high or low 

Total Alkalinity to high or low

Low / No Sanitiser      

Suspended particles in water  

Dirty / worn Filter Cartridge   

Solution

Adjust to correct range (7.2 - 7.6)

Adjust to correct range (80-120ppm)

Add more Sanitizer

Add 1 or 2 caps of Spa Clarifier & run for up to 24hrs

Clean or Replace

If you have adjusted / treated as per all the above and the problem persists, drain and clean the spa and refill.
 
Smelly water:  Test with test kit

Cause  

As Above

Contaminant Build Up in pipes/pump

Solution

As Above

Add System Cleaner into Spa, run, empty, refill

 
Bather Irritation:   Test with test kit

Cause 

Incorrect Water Balance

Contaminant Build Up  

Dirty / worn Filter Cartridge   

Solution

Test and Adjust

As Above

As Above

 

 

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